Data Collection Practices

We collect information you provide when you create accounts, subscribe to newsletters, request game availability, or contact us. This may include names, email addresses, phone numbers, and messages.

We automatically collect device and interaction information, including IP addresses, browser types, operating systems, referring URLs, pages viewed, and visit timestamps.

Information Usage

We use collected information to provide, maintain, and improve services, process transactions, send technical notices and support messages, respond to inquiries, and communicate about products and services.

Information may be used to personalize experiences, analyze usage patterns, detect fraud, and comply with legal obligations.

Data Sharing Policies

We do not sell, trade, or transfer personal information to third parties without consent, except as described in this policy. Information may be shared with trusted service providers who assist in website operations and business activities.

Information may be disclosed when required by law, to protect rights or property, or in connection with business transfers such as mergers or acquisitions.

Security Measures

We implement technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction. Internet transmission methods cannot be guaranteed as completely secure.

Security practices are regularly reviewed and updated to maintain information confidentiality and integrity.

Cookie Usage

We use cookies and similar technologies to collect browsing information and provide personalized experiences. Cookie settings can be controlled through browser preferences.

Our cookie policy contains detailed information about cookie types and preference management options.

External Services

Our website may link to third-party websites and services. We are not responsible for external site privacy practices and recommend reviewing their privacy policies.

Third-party analytics services may be used to understand website usage and improve services.

Information Retention

Personal information is retained as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

Information no longer needed is securely deleted or anonymized according to data retention policies.

User Rights

You have rights to access, update, or delete personal information. You may opt out of certain communications and request processing restrictions.

To exercise these rights, contact us using the information in the contact section below.

Cross-Border Data Transfers

Information may be transferred to and processed in countries other than your own. Such transfers comply with applicable data protection laws with appropriate safeguards implemented.

Using our services constitutes consent to information transfer to Japan and other operational countries.

Minors' Information

Services are not directed to children under 13, and we do not knowingly collect information from children under 13. If such collection is discovered, steps will be taken to delete the information.

Parents and guardians should monitor children's internet usage and help enforce this policy.

Policy Updates

This privacy policy may be updated to reflect practice changes or legal requirements. Material changes will be communicated by posting updated policies on our website.

Continued service use after changes indicates acceptance of updated policies.

Contact Details

For questions about this privacy policy or privacy practices, contact us at:

Email: privacy@ostrenflower.com
Phone: +81 3-3560-3557
Address: 2 Chome-10-14 Akasaka, Minato City, Tokyo 107-0052, Japan